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Nice to meet you!

Hi, I'm Heather. I'm an avid reader who enjoys exploring everything from fiction and nonfiction to scientific articles. I also love writing whenever I can. Professionally, I work as a Client Service Manager in financial technology and as a Museum Navigator at the Moonshot Museum in Pittsburgh!

What I Do Best
Skills
Resume
About me
Experience

Client Service Manager @ Broadridge
Jun 2020 - Present

Museum Navigator @ Moonshot Museum (Part-time)
May 2023 - Present

Volunteer @ Moonshot Museum
Sept 2022 - Present

Team Lead Portfolio Accountant @ BNY Mellon
Feb 2017 - Jun 2020

Senior Stylist @ Stitch Fix
Oct 2019 - Aug 2021

Senior Admissions Counselor @ La Roche College
May 2013 - Feb 2017

Skills

I revel in a challenge. I always look for opportunities which stretch my abilities, take me out of my comfort zone, and teach me new things. Above all else, I love working in fast-paced environments focused on customer and client success.

I have an extensive history in client services in technology and finance, and a passion for STEAM & Science communications.

Public Speaking
Ability to Thrive in High-Pressure Situations
Training & Onboarding New Employees & Clients
Strong Analytical Skills
Beginner/Intermediate SQL & C++
French: Level 2, A2

What Am I Working on Now? (Last updated January 2024)

Project Management: I'm taking on new projects in my professional roles and preparing to take the CAPM exam at a future date.

Non-Profit Management: Working at non-profits part-time helps me give back to my community. I always find time to help anyway I can!

Game Development: While it's just a hobby, I'm working on preparing for my second game jam this year.

Python: While I know basic Python from college, I'm getting back into it and stretching those muscles. I'm currently taking an online course.

What I do best

I love being a positive force on a team and working toward a common goal. (I'm usually the one planning the office holiday party or coordinating the book club.)

O1. Team Player
O2. Project Management

I've always been a meticulous planner. Managing projects comes second nature to me. I thrive for deadlines. Put me in coach!

O3. Public Speaking

I'm not afraid to speak in front of large groups or be asked questions. Put me on the spot!

O4. Motivation

I don't shy away from doing the hard work. When things get tough, I get tougher. I was raised by a Silent Generation mom, and it shows...

O5. Client Relationship Management

I enjoy building partnerships with the clients I serve through empathy and positivity. My clients are some of the most amazing people.

O6. Diverse Creative Interests

I've always been a creative person. Whether it's writing, reading, or video games - I'm in! My hobbies make me a better employee.

Whether you have a partnership idea or want me to review your book, shoot me a line and let's talk!

Let’s talk?

Heather Tatton

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